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Salesforce Business Analyst

Job Type: Contract

Job ID: 10694

Salesforce Business Analyst, Owings Mills, MD

Our client is seeking a Salesforce Business Analyst for a contract opportunity in Owings Mills, MD. 

Note:  Any non-US citizen to work on the contract must be able to prove US residency for a period of three (3) years prior to the commencement of work on this contract.



  • This position is supporting the Salesforce Product Team, working across all distribution channels.
  • The Salesforce Business Analyst will be responsible for gaining requirements, writing stories and acceptance criteria, and configuring Salesforce in an Agile environment in the Salesforce Enterprise Team.
  • The position will attend and facilitate workshops with the business, breaking down features and writing user stories- with associated acceptance criteria within 2 week agile sprints.
  • Additionally this candidate will document and conduct training for stakeholders and super users and act as a Tier 3 (SME) case manager to respond to escalations and requests and analyzing to provide a solution.


  • Working on a Scrum team, proven experience working with various levels of business stakeholders, ability to work independently, clear communication and ability to generate reports and presentations to drive business conversations.
  • 3 years minimum experience in the industry as a business analyst and a Salesforce Admin or Dev Certification, with Agile experience.
  • A driven personality is a must for this position, as this is a fast paced environment and team looking to grow and expand their business an opportunities.
  • This position requires an individual who is focused, can hit the ground running, and able to ask the right questions when needed.  


Please Note

  • Only those individuals selected for an interview will be contacted.
  • No calls, inquiries, or Third Party Vendors please.
  • We are an equal opportunity employer (Unable to sponsor H1B Visas).

Since 1988, The ACI Group, a Baltimore-based IT staffing firm, has been committed to hiring the industry’s leading professionals, and presenting exciting career opportunities. We have access to varied types of contract, permanent and contract-to-perm positions and offer a choice of employment options including a full benefits package.

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