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QA Team Lead

Job Type: Direct Hire

Job ID: 10528


QA Team Lead, Baltimore, MD

Our client is seeking a QA Team Lead for a direct hire opportunity in Baltimore, MD. 


Job Description

  • Our client is seeking a highly qualified QA Team Lead to lead their software quality assurance efforts.
  • Our client provides pharmacy services and technologies to skilled nursing, assisted living and continuing care retirement communities.
  • The ideal candidate will be hands-on leading a team of QA resources, utilizing automation where appropriate to reduce the QA cycle time.
  • The primary quality assurance efforts will be focused around the software for our automation system, Paxit and our customer facing portal. 
  • Ad-hoc independent verification and validation will also be managed for third party applications.
  • Our client utilizes the latest technologies from Microsoft for our application framework and database technologies. The applications are both thick and web based. 
  • The client utilizes desktop virtualization, Citrix, for deployment of many of their clients.


  • Provide leadership and vision to the QA Team.
  • Become a knowledge expert key systems and operational activities to ensure thorough testing.
  • Work with QA team to create test plans for releases assists with defining project timelines.
  • Work with team to define regression plans to minimize risk.
  • Prioritize work for the team and product testing status updates for departmental and project leadership.
  • Creates and executes test cases, and perform support as needed.
  • Identify knowledge deficiencies in team and work with management to resolve.
  • Work to improve on boarding process for new hires to reduce learning curve for new employees.
  • Works with IT and pharmacy operations teams to ensure test data is refreshed as needed and integrated testing with be business is an organized effort.
  • Interfaces with users and domain experts. Strives for establishing a high-level of trust & credibility with these people, and recognizes that our products must bring value to them. Strives for perfecting communication skills necessary to best achieve this goal.
  • Ensure that product development goals are captured in product deliverables and that project milestones are met. Assists in task distribution and resource planning for development iterations. Assists with resolution of production issues on an *as needed* basis.
  • Trains often to stay abreast of QA technologies.
  • Provides technical training in our technologies as necessary to associates & strategic customers.


  • Minimum 5 years QA experience and 1 year QA leadership experience
  • Thorough understanding of testing methodologies
  • Proven track-record of testing and delivering productized and departmental solutions.
  • Must be hands on and ready to jump in.
  • A plus is experience with systems that have:
    • High transaction rates
    • Large Data Volumes
    • Decision Support
  • Good interpersonal and team development skills
  • Able to stay focused and deliver results.
  • Proven experience in QA automation testing is helpful
  • Knowledge of and operational experience in a health care related field a plus.

Please Note

  • Only those individuals selected for an interview will be contacted.
  • No calls, inquiries, or Third Party Vendors please.
  • We are an equal opportunity employer (Unable to sponsor H1B Visas).

Since 1988, The ACI Group, a Baltimore-based IT staffing firm, has been committed to hiring the industry’s leading professionals, and presenting exciting career opportunities. We have access to varied types of contract, permanent and contract-to-perm positions and offer a choice of employment options including a full benefits package.


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