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Service Desk Technician

Job Type: CTH

Job ID: 10514

Service Desk Technician, Bethesda, MD

 

Our client is seeking a Service Desk Technician for a contract to hire opportunity in Bethesda, MD.

 

Job Description

The Service Desk Technician's role is to ensure proper computer operation for end users to assist with accomplishing business tasks. This includes receiving, documenting, and actively resolving end-user IT support requests and escalating incidents when considered appropriate and necessary to adhere to guidelines as defined by the SLA expectations.

 

Requirements

 

Please Note

Since 1988, The ACI Group, a national IT staffing firm, has been committed to hiring the industry’s leading professionals and presenting exciting career opportunities. We have access to varied types of contract, permanent and contract-to-perm positions and offer a choice of employment options including a full benefits package.



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